Client Story
Automation helps ClearVision grow 300% in 4 years
ClearVision AV provides companies worldwide with audio/visual installation and integrations. Bogged down with slow contractor management workflows, they turned to WorkMarket to help them expand services and unleash growth.
The Challenge
Before WorkMarket, it took ClearVision over two hours to process every work order they received. Their manual process was time and labor-intensive, slowing down their ability to dispatch technicians and preventing further growth. Additionally, identifying qualified contractors for work orders was cumbersome. They also needed a single source of record for tracking and reporting, requiring a solution that could integrate with their current IT infrastructure.
The solution and results
Identifying the right talent for the right job
WorkMarket’s Labor Clouds immediately enabled ClearVision to organize their pre-vetted contractors by specific skillsets. The company is able to swiftly meet new opportunities with the confidence of knowing their technicians have the right skills, work order history, and high performance ratings to complete each work order.
"Once we moved into the WorkMarket environment, we were able to expand the coverage to the secondary and tertiary markets, as well as add additional 1099 technicians throughout the country."
~ Richard Clark, Director of Operations
Streamlined assignment workflows
Using WorkMarket's automated workflows, ClearVision is able to streamline the entire work order process from initial request to sending out assignments. Gone are the multi-step, inefficient, time consuming administrative burdens of manual input, spreadsheets and emails. Work order processing that used to take hours now takes only minutes and, as a result, SLAs have achieved a 93% on-time arrival and completion rate.
ClearVision has achieved a 93% on-time arrival and completion rate.
The efficiency and simplicity of an integrated system
A key requirement for ClearVision was the ability to integrate with their existing accounting platform. WorkMarket enabled project managers to work with just one enterprise platform that offers a single item of record, increasing productivity without increasing headcount. Since adopting WorkMarket, ClearVision's services revenue has experienced 300% overall growth in four years.
“Having a single item of record, one place where my project managers and project coordinators could sign on, that was a big deal for me.”
~ Richard Clark, Director of Operations
Why WorkMarket
When you use WorkMarket, you gain access to tools designed to support contractor payment and workflow coordination.
Increase contractor satisfaction
A seamless account setup and payment experience for workers.
Meet customer demand
Ability for you to quickly identify which of your workers are right for your jobs.
Focus more on what matters
Streamlined processes, cut down on inefficient manual tasks, allowing more time for you to focus on your business.
Improve compliance
Efficiently review and track your business requirements.
Gain visibility into your contractors
Real-time analytics on contractor spend and usage.
Reduce cost, drive profitability
Streamlined processes save time and money.
Two-minute overview
See how to help streamline workflows, from account set up to paying your contractors.
Interactive demo
Click through our self-guided demo to see how you can facilitate contractor payments and workflows with ease.
